Terms and Conditions

Cambridge provide their services to you subject to the following conditions. If you visit or shop within this website you also accept these conditions. Please read them carefully.

Electronic Communications

When you visit Cambridge Oaks website or send e-mails to us, you are communicating with us electronically, this shows to us your consent to receive communications from us. We may communicate with you by e-mail, telephone or post. You agree that any communications between us by email satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images and data compilations are the property of Cambridge or its content suppliers and are protected by copyright law. The compilation of all content on this site is the exclusive property of Cambridge Oak.

Trademarks

Cambridge Oak trademark may not be used in connection with any products or services that not Cambridge Oak are likely to cause confusion among customers, or discredit us.
All other trademarks that appear on this site are the property of their respective owners.

Site Access

Cambridge oak grants you limited access to make personal use of this site but you are not permitted to download (other than page caching) or modify this site or any portion of it, except with express written consent. Any misuse of this site will be enforced under all applicable law. Your access is limited to personnel use only and any use for business purposes is strictly forbidden.

You may not use the Cambridge Oak trademark or logo for any other use without express written consent. You are granted a limited right to create a hyperlink to the Cambridge Oak website or one of its pages so long as the link does not portray Cambridge Oak or any of their products or services in a false, misleading or otherwise offensive manner.

Account Details

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account and password. If you are under 18, you may use our website only with involvement of a parent or guardian.

Cambridge Oak reserves the right to refuse service, terminate accounts, remove or edit content. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

Reviews, Comments, Emails & Posting Content

Visitors may post reviews, comments, suggestions, ideas, questions or other information, so long as the content is not illegal, defamatory or contains software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam."

If you do post content or submit material you grant Cambridge Oak the right to display such content on the site. You also represent that you warrant and own all content posted. Cambridge Oak reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Product Descriptions

Cambridge Oak attempt to be as accurate as possible. However product sizes can vary and sometimes descriptions may be in inaccurate.

Loyalty Points

Loyalty points are earned with every purchase, redeemable on you next order.  You earn 1 loyalty point for every pound spent.  When you accumulate 200 points it entitles you to one pound discount off your next order. 

Notices and Conditions

If you choose to visit Cambridge Oak, your visit and any dispute over privacy is subject to this Privacy Policy and our Conditions of Use. Our business changes constantly, our Privacy Policy and the Conditions of Use will change also. We may e-mail periodic changes of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Privacy Statement

Cambridge Oak want you to feel confident in our services and security as related to your personal information and how information about you is used and shared, by visiting this site you are accepting the practices described in this Privacy Policy.

Information You Give Us

The information we learn from customers helps us continually improve our services and enhance your shopping experience at Cambridge Oak. This information is used for such purposes as communication, fulfilling orders and to provide the best possible service.

At no time do we ever provide your account details or payment information to any third party, unless absolutely necessary to complete your order (In accordance with the Data Protection Act 1998).

Cookies

We receive and store information whenever you interact with our website using cookies, this remembers the contents of your shopping basket for you and provides us with other information.

E-mail Communications

We sometimes send newsletters about our products and services, changes to our policies and order confirmations. If you do not want to receive e-mails from us, other than order notifications and receipts, please adjust your ‘Subscription’ preferences by logging into your account.

Automatic Information

For security purposes Cambridge Oak sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet and to our website. This is done for your protection and for tracking purposes in the unfortunate circumstance that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing our products or services. This makes our site and transactions as secure as possible.

Cambridge Oak does not store credit card or bank details, customers are passed directly to the banking website in order for processing and details are not keep by us in any way.
Any credit card or bank details entered to make a purchase through this website are not entered into the Cambridge Oak site, the customer is passed directly onto the banking website to enter details and process the transaction. This makes the transaction as secure as possible.

It is important for you to protect against unauthorized access to your password and banking details.

Which Information Can I Access?

Cambridge Oak gives you access to the information on your account, you can log into your account at anytime and update your information as well as viewing past orders that you have made.